•24 hour customer service hot line: 800.426.6346 - endeavors to provide prompt response to the following calls:
·Emergencies
·Account inquiries from monthly customers
·Information: where to park, rates, hours
·Comments and suggestions
•Climate controlled waiting room available exclusively to InterPark customers as they wait for vehicle retrieval, offering water and coffee.
•Free battery starting service: Each InterPark location is equipped with a portable battery jumping unit to assist customers who are unable to start their vehicles.
•Free tire inflating and tire changing service: For customers who need assistance with either inflating a low tire or changing a flat tire, InterPark provides both the equipment and manpower.
•Customer surveys/comment cards: In order to know that InterPark is offering the highest quality of customer service, we seek input from our customers. This may be in the form of surveys that give our marketing effort and amenities programs some feedback, or even simple comment cards that can be easily completed by the customer.
•Acceptance of all major credit cards: The credit cards include Visa; Master Card; Diners Club; and American Express.
•Acceptance of ATM Cards: Customers can now utilize their Cash Station cards as a convenient payment method at InterPark locations.