24 hour customer service hot line: 800.426.6346 - endeavors to provide prompt response to the following calls:
·Emergencies
·Account inquiries from monthly customers
·Information: where to park, rates, hours
·Comments and suggestions
On-site car wash and detailing services: InterPark provides on-site car wash and detailing services at many of our locations. Where car wash facilities are not available, arrangements can be made with a local car detailing provider for pick-up and drop-off service or with a mobile car wash service which comes on-site and washes vehicles as they are parked in their stall.
Free battery starting service: Each InterPark location is equipped with a portable battery jumping unit to assist customers who are unable to start their vehicles.
Free tire inflating and tire changing service: For customers who need assistance with either inflating a low tire or changing a flat tire, InterPark provides both the equipment and manpower.
Lock-out assistance:
For those customers who have mistakenly locked their keys in their
vehicles, InterPark provides a list of qualified area locksmiths
that can be called to the site.
Assistance in locating lost vehicles: InterPark personnel are trained in assisting customers to locate their vehicles if they have forgotten where they parked.
Customer surveys/comment cards: In order to know that InterPark is offering the highest quality of customer service, we seek input from our customers. This may be in the form of surveys that give our marketing effort and amenity programs some feedback, or even simple comment cards that can be easily completed by the customer.
Escort service: For those customers requesting to be escorted to their vehicles, either security personnel or garage personnel are deployed to accompany customers to their vehicles.
The Boston Harbor Garage accepts most major credit cards, including Visa, Master Card, Diners Club, and American Express.
Acceptance of ATM Cards: Customers can now utilize their Cash Station cards as a convenient payment method at InterPark locations.